Palautuskäytäntö

Applies to individuals only. If for some reason the purchased goods are not suitable for you, you have the opportunity to return the product within 14 days and the purchase amount will be returned to you.

• To return the product, please contact us by email at hei@pastakapunkt.ee or through our Tartu store.

• In the event of deterioration of the goods to be returned, the buyer is liable for the decrease in value due to the use of the goods if he has used the goods in other ways than necessary to ascertain their nature, characteristics and functioning. In order to ascertain the nature, characteristics and functioning of the goods, the purchaser may handle and use them only as he is normally allowed to do in a shop.

• We will refund the returned product to the buyer's current account immediately, but no later than within 14 days.

• Items cannot be returned if they are opened after delivery.